Terms of Service

Terms of Service - K2Gems

Welcome to K2Gems! We are delighted to have you here and want to ensure that your experience using our website is enjoyable. Please take a moment to read through our terms and conditions, as they constitute a legal agreement between you and K2Gems. By using our website, you agree to be bound by these terms and conditions.

  • Using the Website

    To use our website, you must be 18 years of age or older and agree to comply with all applicable laws, regulations, and rules related to website use. If you register an account, we will require your full name, address, email, and phone number. Keep your account and password secure, as you are responsible for all activities conducted using your password.

    • Price and Ordering

      All prices on our website are in US Dollars. Additional fees for shipping, handling, and taxes (if applicable) will be added to your order. We may change product specifications and prices without prior notice. Order confirmation does not guarantee acceptance; we may accept or decline orders for any reason. We reserve the right to limit item quantities and deny service at our discretion. In case of a price mistake, we may reject orders and issue refunds.

      • Shipping

        Once your purchase is delivered to your specified address, ownership and responsibility transfer to you. Report damages or losses during transit within 14 days of delivery. Packages marked as delivered by the carrier cannot be claimed as lost. We reserve the right to update, delete, change, or discontinue content, product specifications, and prices without notice.

        • Amendments and Changes

          We may amend these terms and conditions without notice. Regularly review these terms to stay informed of changes affecting your rights or obligations. Your continued use of our website after any changes implies acceptance of the revisions.

          • Termination of Agreement

            We may terminate this agreement at any time, with or without notice. Upon termination, cease using our website. Content, disclaimers, indemnities, and limitations of liabilities still apply post-termination.

            • Links to Third-Party Sites

              We provide links for your convenience but do not own or manage these sites. We are not responsible for their content, security, policies, terms, conditions, or practices. Visiting these links is at your own risk.

              • About Treatments

                We strive for transparency in verifying the treatment of our stones. However, unknown treatments may exist. Material treatment information is based on our current knowledge.

                • General

                  We are not liable for failures or delays due to circumstances beyond our control, such as third-party actions, lack of resources, equipment failures, hostilities, strikes, lockouts, fires, floods, natural disasters, legal or court restrictions, or disruptions to the internet or data networks.

                  Thank you for reading our terms and conditions. For questions or concerns, please contact us. We hope you enjoy your K2Gems experience!